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We’re here to help! Whether you have questions, need support, or want to share feedback, the Octans team is ready to assist.

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Use the contact form below to connect with us directly. Share your details, and we’ll get back to you as soon as possible.

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Your thoughts and questions are important to us. Let us know how we can improve or collaborate to achieve your goals.

Technical Support

Stuck on something? Our dedicated support team is just a message away to help you resolve any issues quickly.our team is here to assist you

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Have questions or need assistance? Drop us an email  and our team will get back to you promptly. We’re here to help with inquiries, feedback, or support anytime!

Frequently Asked Questions

Welcome to the Octans FAQ page! Here, we address the most commonly asked questions to help you understand and navigate our platform effortlessly.

What different dashboards does Octans offer?

 Octans provides three specialized dashboards: Buyer Dashboard for purchasing decisions and cost analysis, Manufacturer Dashboard for production cost management, and Beginner Dashboard for those new to yarn cost calculations and market analysis.

Can I generate reports for my business analysis?

Yes, Octans provides comprehensive reporting features across all dashboards. You can create detailed reports showing cost analysis, purchase history, pricing trends, and market comparisons.

Can I save my calculations for future reference?

Yes, all calculations are automatically saved in your profile, and you can access them anytime from the ‘All Calculations’ section.

Can I calculate bulk orders with different yarn types simultaneously?

Yes, the bulk cost calculator feature allows you to input multiple yarn varieties and quantities at once, providing comprehensive cost breakdowns and total pricing for complex orders.

Is the tool suitable for financial planning?

Definitely! It provides accurate cost breakdowns and insights, aiding better purchasing and financial decisions.

What subscription plans are available for the tool?

We offer flexible subscription plans to suit different roles, with options for basic access or premium features, including advanced analytics and report customization.